Quickness
We answer 24/7 and aim to be on your doorstep within the hour across Croydon, Bromley, Sutton and SE London. No switchboard, no call centre. The number you ring is the engineer on the van.
South-East London's Fast & Reliable Emergency Plumber
Burst pipe, leak or blocked drain? Your local Purley CR8 crew clears it fast, day or night, right across Croydon, Bromley, Sutton and South-East London.
What we do
Drains unblocked, leaks stopped, across CR, BR, SM & SE.
Blocked Drains
Single gully or a shared mains drain backed up anywhere across Croydon and Bromley? Jetted or rodded clear, most on the same visit.
Blocked Toilets
Only loo in the house and it won't flush? We clear most on the spot. If the fault's in the drain outside, we sort that too, no second call-out.
Blocked Bath & Shower
Ankle-deep in the shower or a bath that won't drain? We clear hair, scale, the lot, and get you back to full flow.
Drain CCTV Survey
Drain keeps blocking, or buying a place in Sutton or Bromley? We camera the line, find the fault, and hand you the footage and a written report.
Emergency Plumber
Burst pipe, leak, dead tap or overflowing tank? 24/7 plumbing across CR, BR, SM and SE, stopped fast and fixed properly.
Groundworks
New drains, manholes, soakaways and mains connections across South-East London. Quoted in writing, built to regs, with a 5-year warranty.
Non-Dig Drain Repair
Cracked or leaking drain under the garden or drive? We line and patch it from the inside, so there's nothing to dig up.
Root Cutting
Tree roots breaking into the drain? We cut them out, jet the line clean, then camera it to prove it's clear.
Tanker & Waste Removal
Flooded chamber or standing sewage on site? Our tanker pumps it out, clears the chamber and hauls the waste away.
Leak Detection
Damp patch, rising water bill or a leak you can't find? We trace concealed pipe and drain leaks with thermal imaging and CCTV.
Real jobs
Before & after, on real local jobs.
Backed-up chamber, jetted clear and flowing again.
Collapsed drain, dug out and replaced for good.
Flooded waste pipes, cleared and draining freely.
Blocked toilet, sorted on the spot the same day.
Why pick PU Drainage
Three reasons South London calls us first.
Specialization
WJA-certified for drain jetting, plus IPAF, EUSR and City & Guilds. Real plumbing and drainage qualifications, on one van kitted with jetting, CCTV survey and full plumbing tools.
Transparent pricing
You get a clear price before we set off from Purley, and a written warranty once the job's done. No surprises on the invoice.
What customers say
Rated 5.0 on Google.
Real reviews from neighbours across Croydon, Bromley, Sutton and SE London.
Very professional and he knows exactly what he is doing and solved the problem fast! Thank you Charlie for your assistance! Highly recommended!
Charlie sorted out the blocked drains promptly and efficiently. He was friendly and helpful. I recommend him and his company.
Arrived as planned and carried out a thoroughly professional diagnosis and clean of my blocked drain. Would use again.
Very pleased with service and the communication which is so rare now. Charlie came round promptly, was very helpful and dealt with a longstanding problem. Would recommend.
We had a blocked toilet on a Sunday and PU Drainage attended within half an hour and cleared the drain. Really nice guys, great service.
Excellent service, prompt, good communication and respectful.
Certified & trained
Four certifications, all current and all ours.
Local & independent
You call. We come out. We fix it.
We're a Purley CR8 firm covering CR, BR, SM and SE postcodes ourselves, from Coulsdon to Crystal Palace. No call centre, no franchise mark-up. Ring us and you get a straight answer, a clear price, and a job we stand behind.
More about usBefore you call
Straight answers, before you pick up the phone.
How fast can you get to me?
From our Purley CR8 base we aim to be on site within the hour for emergencies across Croydon, Bromley, Sutton and SE London. It's a target, not a guarantee: traffic and the job we're already on can stretch it, but we hit it most days because we're genuinely local. When you call, we'll tell you where the van actually is and give you an honest ETA before you commit to anything. If we can't get to you quickly, we'll say so straight away rather than leave you waiting. And if it's not an emergency, you can book a time that suits you instead, with the same crew and the same standard of work.
Do you really answer 24/7?
Yes. The number rings through to a real local person day or night, weekends and bank holidays included. There's no answerphone, no national switchboard and no overnight call-handling service reading from a script. The person who picks up knows the area, can usually tell what the problem is from your description, and can give you a price and an ETA in the same call. Out-of-hours emergencies are a normal part of our week: burst pipes, blocked toilets and flooding rarely wait for Monday morning. If you'd rather not ring at 3am, send a WhatsApp with a photo of the problem and we'll come back to you as soon as we're free.
Is the work guaranteed?
Yes, in writing, every time. Drain unblocks are covered for 10 days, CCTV survey findings for 30 days, plumbing work for 2 years and groundworks for 5 years. If something we've fixed fails within its warranty period, we come back and put it right. The warranty terms are written on your paperwork before we leave, so there's never any argument later about what was agreed. We'd rather do the job properly once than come back to redo it for free, which is exactly why the written warranty exists: it keeps the pressure on us, not on you.
How does pricing work?
You get a clear, fixed price before any work starts, agreed on the phone or at the door, never sprung on you afterwards. The price we agree is the price you pay, and it goes on your paperwork along with the work done and your written warranty. If we arrive and the job turns out bigger than described, say a blocked drain that's actually a collapsed pipe, we stop, show you what we've found and agree a new price before carrying on. Nothing happens that you haven't said yes to, and you'll never open an invoice with a surprise on it. Want a number before you decide? Call us or WhatsApp a photo of the problem and we'll quote it for free.
Which areas do you cover?
Croydon (CR0, CR2, CR3, CR5, CR6, CR8), Bromley (BR1 to BR5), Sutton (SM1 to SM6) and SE London (SE19, SE21 to SE27), all at our local rate from our Purley CR8 base. That takes in Addiscombe, South Croydon, Shirley, Purley and Coulsdon on the Croydon side; Beckenham, Hayes, Shortlands and West Wickham around Bromley; Carshalton, Cheam, Belmont and Wallington in Sutton; and Crystal Palace, Dulwich, Forest Hill, Herne Hill, Sydenham and West Norwood across SE London. Just outside those postcodes? We still cover most of South London, so it's worth a quick call: the answer is usually yes. Wherever you are on that map, you get the same local crew and the same written warranty.
Where we work
Areas we cover, day and night.
Local-rate emergency plumbing and drainage right across Croydon, Bromley, Sutton and South-East London, from our Purley CR8 base.
Croydon CR0 · CR2 · CR3 · CR5 · CR6 · CR8
Addiscombe · South Croydon · Shirley · Waddon · Selhurst · Purley · Coulsdon
Bromley BR1 · BR2 · BR3 · BR4 · BR5
Shortlands · Bickley · Hayes · Beckenham · West Wickham · Bromley Common
Sutton SM1 · SM2 · SM3 · SM4 · SM5 · SM6
Carshalton · Cheam · Belmont · Benhilton · Worcester Park · Wallington
SE London SE19 · SE21-SE27
Crystal Palace · Dulwich · Forest Hill · Herne Hill · South Norwood · Sydenham · West Norwood
Just outside these postcodes? We still cover most of South London — ask when you call.
Get a callback
Don't sit on it. Get it sorted.
The fastest fix is to call your local Purley crew. You'll get a clear price and an ETA in one short conversation. Can't talk right now? Leave your number and we'll call you straight back.
- Call 020 4652 0323. 24/7, 365 days a year.
- WhatsApp us. Send a photo of the problem and we'll tell you what we're dealing with and roughly what it'll take.
Tell us the job and your CR, BR, SM or SE postcode and we'll come back with a free quote. Written warranty on every job.